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Our Privacy Policy

Effective Date:  February 2022

Updated: June 9, 2022
This Privacy Policy helps you understand how ARK Real Estate, LLC collects, uses, and shares your personal information when you connect with us on or offline, like when you visit our website or contact us. ARK Real Estate, LLC, in this privacy policy, refers to ARK Real Estate, LLC owner, broker(s), agent(s), and employees of ARK Real Estate, LLC.

1. What Information We Collect

We collect information that identifies or describes you, called "personal information" or "personal info". Below are the different categories of personal information we collect, the places or sources where we collect the data and for what business | commercial purposes we use your personal information.

1.a. When You Visit Our Site

We may collect the following information on you personally when you directly active on our website.

  • The geolocation info, like your IP address, which links to the area in which you live.

  • The commercial info, like info about the services in which you are interested.

  • The choices, service preferences, how you like to communicate and other inferences which may be drawn. 

  • The network and internet info, called "Cookies", of which we automatically collect information about your search and browsing history on our website, the interactions you have on our website and the responses you make on our website and to advertisements.

 

We use this info to not only operate our website, we use it to make our site and services better for you and we also use it to tailor | custom our services. We want to know how to exceed what you expect out of us and evaluate our ads and marketing.

We may share some of this personal info with our selected service providers, like social networks, data analytic providers, marketing | advertising providers and website designers so that they can help us evaluate the quality and effectiveness of our ads. We may also share some of your personal information with third parties when you direct us to intentionally disclose your personal info to these parties.

 

1.b. When You Fill Out A Form - Chat - Email

When you fill out a form, contact us via chat, e-mail, etc. through our website we collect from you the following:

  • Things that identify you personally like your name, phone number and email address.

  • Things that are related to your interests in real estate, such as the location in which you are searching, the price point at which you are searching, etc.

  • Things that are either professionally or employment related like the name of the company in which you work.

 

We use your personal info to reach out | contact you about our services. We may use this  info to tell you about the services our company offers or other info you might find interesting.

We may this personal info with providers who help us market to help serve advertisements, marketing material or similar marketing purposes.

1.c. If You Use Our Services

If you use us for real estate related services, we collect the following info on you:

  • Things that personally identify you, like your name, phone number, email address, and mailing address.

  • Things regarding your profession or employment-related information, such as the name of your company and information about your industry, if you choose to give this information to us.

  • Things related to your finances, such as your bank, mortgage or mortgage lender and | or contact information or items requested by your lender, or earnest money check | money order | cashiers check or proof of funds for a real estate transaction or offer

 

We use this information to help you rent, sell or buy a home or property and | or to give you estimates regarding renting, selling or buying a home or property. 

We share your personal information with providers that help us with or facilitate the real estate transaction with you, such as title companies, termite companies, appraisers, etc. 

 

1.d. If You Access Or Create A Login

If you subscribe our website, we collect the following from you: 

  • Things that personally identify you, like your name, phone number, email address, and mailing address.

  • Things regarding your profession or employment-related information, such as the name of your company and information about your industry,

  • Audio, visual, or similar information, such as your profile photo if you provide one and video recordings of your face to face Zoom | FaceTime or other types of face to face session, if you chose to have your sessions recorded.

  • Personal information about the services you obtain from us or the subscriptions you subscribe with us.

  • Personal and | or professional social media information, such as your profile URL or user ID if you provide this information.

  • Geolocation information, such as your IP address, which links the area in which you live or access the site.

  • Inferences and preferences, regarding real estate or information related to real estate, your communications preferences, and other inferences drawn.

  • Internet and network information, as described in our cookie policy below, we automatically collect information about your browsing and search history, interaction with the features with our site and responses to advertisements.

 

The main reason we use your personal info is to provide our services and help you with your real estate related needs and to help facilitate real estate transactions. We may also use this information to communicate with you about forms, your closings, your transactions and to tell you about our services.

We share your personal information with service providers that help us with data analysis, email and hosting services, or customer service and support.

 

1.e. If You Participate In An Open House | Event | Contest 

When you attend an open house, event, or participate in a contest, or similar event hosted ARK Real Estate, or one of our partners, staff, agents, brokers, we may collect personal identifiers from you, such as your name, age, number, email address, or mailing address.

 

We use this information to run the contest, event or open house. We may also use this information to contact you about other events, promotions, or opportunities.

We share this information with other companies which assist us in running the event or promotion. We may also share some of your personal info with our marketing service providers to serve advertisements or marketing material and provide similar services.

1.8. When You Subscribe To Our Monthly Newsletter Or Request Information From Us

When you subscribe to our monthly newsletter or request information from us, we collect the following personal info directly from you:

  • Personal identifiers, such as your name, email address, phone number, and mailing address.

  • Professional or employment-related information, such as your company name, work phone number, and job title.

 

We use your personal info to provide our services and inform you of all things related to services we perform, our area, the economy, events and real estate. 

We share your personal info with service providers that help us with email and hosting services, or customer service and support.

 

1.f. Subscribe To | Follow | Friend ARK Real Estate On Any Social Media Platform

If you subscribe to | follow | friend, etc. any ARK Real Estate channel, page, profile, etc. on any social media platform we collect personal identifiers from you, such as your name, email address, or location information. We use this information to services we provide and update you regularly. We share your personal information with providers who help us with email and other marketing | advertising services. 

1.g. If You Contact Us

If you contact us by using our contact form or send us an email or call us, we may collect the following personal info:

  • Personal identifiers, such as your name, account number, email address, and phone number.

  • Professional or employment-related information, such as your company name, work phone number, job title, and information about your license, if applicable.

  • Inferences and preferences, such as your feedback or other information you may provide.

 

We use this information to provide the utmost in customer service; respond to your requests for help, comments, or concerns; and to improve our services. We may share this information with service providers which provide customer service and support on our behalf.

2. Our Cookie Policy

Our website may uses cookies, web beacons, and similar tracking technologies (“Cookies”) to provide, customize, evaluate, improve, and secure our services. A Cookie is a small piece of text that is placed on your website browser when you visit a website. Some Cookies are only stored temporarily and destroyed each time you close your web browser. Our website may also uses persistent Cookies, which do not delete when you close your browser and may collect and store data for a set period of time after you’ve left our website You can find out more about Cookies in general and how they work at Cookiepedia.com.

2.1. How We Use Cookies

We use Cookies for the following purposes:

  • Website functionality. Cookies help us run our website securely and enable basic functions like page navigation. We also use Cookies to enable our online chat box and provide customer assistance.

  • Performance and analytics. Cookies help us analyze how you interact with our website. These cookies enable us to monitor and improve website performance, services, and your experience.

  • Cookies allow us to deliver advertisements that are meaningful to you. Our advertising partners may use Cookies to build a profile of your interests, deliver relevant advertising on other websites, and measure the efficiency of the advertisements.

2.2. How to Manage Cookies

If you wish to prevent Cookies from tracking your activity on our website or visits across multiple websites, you can set your browser to block certain Cookies or notify you when a Cookie is set. If you block Cookies, certain features on our website may not work. For more information on how you can customize your browser’s Cookie setting please search for this topic in one or more of the browsers you may use, such as Google Chrome, Safari, etc.

3. We Do Not Discriminate

By law, we are prohibited from discriminating on the basis of race, color, religion, sex, handicap, familial status, or national origin. A request from the home seller, home buyer, or landlord to act in a discriminatory manner in the sale, lease or rental cannot legally be fulfilled by our owner | office staff | employees, our agents, our staff, our brokers.

According to the National Association of REALTORS®, Code of Ethics, Article 10:

"REALTORS® shall not be parties to any plan or agreement to discriminate against a person or persons on the basis of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity. REALTORS®, in their real estate employment practices, shall not discriminate against any person or persons on the basis of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity."

ARK Real Estate, LLC adheres to and abides by NAR Code of Ethics.

Should you feel that you have been discriminated against or that we have not adhered to or abided by the NAR Code of Ethics, contact 251.626.6371 or amy@amycuny.com.

More information regarding the NAR Fair Housing Program or Equal Opportunity in Housing, visit this link.

4. Your Privacy Rights

 

4.a. Your Rights

You do have privacy right. Click here for more information.

4.b.Verification

Before responding to your request, we must first verify your identity using personal info you recently provided to us. If we are not able to verify your request we will contact you for more information. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.

 

5. Data Storage & Access

ARK Real Estate, LLC is based out of Alabama. All personal information we collect will be stored and accessed in the United States and will be subject to the laws of the United States. We abide by the State of Alabama and Federal Laws regarding personal information data breach and notification, personal info data disposal, 

6. Legal Disclaimer

Nothing in this privacy policy restricts ARK Real Estate, LLC's ability to:

  • Comply with federal, state, or local laws;

  • Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;

  • Cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law;

  • Exercise or defend legal claims;

  • Detect security incidents and protect against fraudulent or illegal activity and prosecute those responsible for such activity; or

  • Transfer personal info as part of a merger or acquisition, dissolution of ARK Real Estate, LLC, or in the event of bankruptcy or any other transaction in which a third party assumes control of all or part of ARK Real Estate, LLC.

7. External Linking

When you use our website, you may find and | or click on links to websites that we do not own or control. We are not responsible for the contact or any aspect of those third party sites or the personal information they collect. You should always review their terms and conditions | privacy policy before proceeding to their website.

8. Updates To This Privacy Policy

Our privacy policy may be reviewed regularly and updated accordingly. Should we make a change to this policy, we will post the updated date of the change and those changes will go into effect that day. We will not share or use your personal info that is materially different without taking reasonable steps to provide you notice.

9. Questions | Contact Us

If you have a questions about our privacy or policy practices, you may contact us at amy@amycuny.com or 251.626.6371.